Citizen

Council tax 2018/19

It’s that time of year again when every council in the country issues council tax bills for the following financial year - 1 April 2018 to 31 March 2019.

This year an extra 3% has been added to the bill to be used exclusively for adult social care, while the council’s increase is 1.5% - one of the lowest rises in Berkshire.

Every home in Slough gets a council tax bill and the charge is calculated based on what we know about who lives there. It’s important you tell us when things change so the bills we issue are right.

Council tax bills are based on the assumption that two adults occupy the property as their main home. If it is occupied by only one resident, the bill is reduced by a single person's discount of 25%.

Some people are not counted as a second resident, even if they live in the property. Visit our website to see who can be disregarded as residents.

There is also a discount for those with a severe mental impairment.

Remember it’s an offence to claim a discount when you aren’t entitled. We regularly check that our records match details held by other organisations to make sure our charges are correct. We can issue a penalty notice if the details we’ve been given are wrong.

We use enforcement agents (bailiffs) to help us collect unpaid charges and if you help us to keep our records correct we can make sure they only visit people who refuse to pay.

Council Tax Support is another discount for those households struggling to pay council tax. You can apply again if your circumstances have changed, even if you have been refused help before.

Visit the council's website for more details on discounts, exemptions and support available. 

Pay by Direct Debit 

Direct Debit is one of the safest and most reassuring ways of paying your bills, for the following reasons.

  • The right to cancel at any time.
  • Payments are made automatically, so bills are never forgotten, lost in the post or delayed by postal problems and there's no risk of late payment charges.
  • You can set up a Direct Debit over the telephone – call 01753 475111. There are three payment date options of 1st, 15th or 25th of the month.
  • You can set up a Direct Debit online

You can also pay your council tax: 

  • online at the council's website
  • over the phone by calling 0300 456 0480
  • online and telephone banking
  • at any post office or Payzone store with a payment card or using the barcode displayed on your bill
  • at the self-service kiosks in Langley, Britwell and Cippenham libraries and Landmark Place. They provide quick and secure options for residents to pay council tax, rent and other council bills using cash or cards, through an easy touch-screen process. 

Having problems paying? 

If you are having problems paying your council tax, talk to us – the sooner you come to us the more we can help. See the ‘problems paying’ page on the council’s website or call 01753 475111. 

Business rates 

Bills for business rates are also due to be issued shortly.

If any of the issues mentioned here apply to you, and you need to talk to someone, call 01753 772220 for help or advice.

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