Citizen

Highways customer survey results

Thank you to everyone who took part in the 2018 highways customer survey.

Nearly 300 people answered a series of questions to tell us what they thought about the condition of roads, footpaths, street lights and bridges in the borough.

We’re very pleased the overall level of satisfaction with the service was high with 70 per cent of responses 'satisfied' or 'very satisfied'.

However, we won’t be complacent and will continue to maintain the highway network in accordance with our asset management strategy and the national code of practice.

The top three priorities from respondents are:

  1. road condition
  2. street cleansing
  3. footway condition.

We will consider these results when developing our maintenance programme for this year.

The respondents were also entered into a prize draw. The winner nominated Slough Foodbank as the recipient of their £50 prize.

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