Citizen

Accessibility statement

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using the options on your computer
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some older PDF and Word documents are not fully accessible to screen reader software.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: ruth.moulden@slough.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non Compliance with the accessibility regulations

  • Some of the website do not meet accessibility standards:
    • 1.1.1 - Non-text Content
    • 1.3.1 - Info and Relationships
    • 1.4.5 - Images of Text
    • 2.2.1 - Timing Adjustable
    • 3.3.2 - Labels of Instructions
    • 4.1.1 - Parsing
    • 4.1.2 - Name, Role, Value

We plan to fix as many of the issues listed above in subsequent releases as we develop.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Some of our older PDFs and Word documents do not meet accessibility standards but are not essential to providing our services:

How we tested this website

We last tested this website in September 2021.

We tested the site using the WebAIM, WAVE accessibility testing tool, SiteImprove automated testing service, and manual evaluation using the JAWS and NVDA screen readers.

About this statement

This statement was prepared on 29 September 2021. It was last updated on 29 September 2021.