Citizen

Council Tax explained

Council Tax bills will be received by residents by mid March for the financial year 2020-21.
The bill will show how Council Tax is calculated as well as how the money is raised, the Council Tax bands, any discounts, exemptions or Council Tax Support awarded to each resident.
The bill payer is requested to check this information carefully and should contact the council if they think they could be eligible for any discounts. The sooner queries are made the sooner the council can review and if possible, amend the bill.
The bill will also indicate any arrears (outstanding payments) for the previous period as at 21 February 2020.
If a payment has been made after this cut-off date there is no need to contact the council.
Council Tax is calculated over a 12 month period and residents pay Council Tax bills in 10 instalments, no payment is made in February and March. We also offer the chance to increase this to 12 instalments to spread payments over the full 12 months. Please contact the council to arrange this.

Council tax pie chart 2019-20
The 2019-2020 Council tax explained

Direct Debit is the method most residents use to pay their bill as it is quick, easy and takes away the need to remember to make a payment. There is also a direct debit guarantee if a resident feels the wrong amount has been taken. If a resident already pays by Direct Debit no action is required. Please do not cancel the Direct Debit as the new amount will be automatically adjusted. By paying by Direct Debit there is also a choice of three payment dates over the month, whereas if another payment method is chosen, the payment date is the first of the month. If payments are made after the first day of the month, reminders and possibly summons will be sent out to try and recover the money which may increase the amount you owe.

Payments can be made by the following methods
Standing Order - you will need to amend the amount each year for your new bill
Online payments via our website
Payzone - At the local shop or the
Post Office using the unique barcode on the bill
Online banking the details are on the back of our bill
There is also the facility to update and view individual Council Tax details online.
If a resident is experiencing difficulty making payments, please contact the council as soon as possible so the offer of help can be made as well as advice. If no contact is made by residents in difficulty they could ultimately receive a summons which could add further charges to the Council Tax bill.
For more information go to: www.slough.gov.uk/counciltax/ pay-council-tax.aspx

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